Neteller FAQ

What is NETeller?

NETeller's an internet online money transfer service that enables you to make any kind of money transaction with other online Neteller users. NETeller enables you to transfer monies to any sort of online gambling institutes including online casinos and online poker games. back to top

How do I open a NETeller account?
Step 1- Sign up as a new user in www.neteller.com and get a
Step 2: After completion of the sign up process you'll receive an email from NETeller.com asking you to NETeller verify your given detials by pressing the relevant link.
Step 3: Authenticate thy self by filling the user name and the password in the required fields.
Step 4: Once your account is activated you are done. back to top

How is NETeller securing my money?
NETeller is taking any possible measure to ensure that your money is safe and risk-free. Neteller uses a Secure Socket Layer (SSL) and 128-bit encryption key - this is as high as online security can get- and NETeller keeps on developing security methods in order to provide you with the best possible safety measurements. back to top

How do I make money transactions via NETeller?

As soon as you enter your Neteller account you'll see links referring you to any desired action you might want to take. Neteller is user friendly and strives to transparency and clarity. Whether it's a deposit, a withdraw, or any other kind of transferring funds - you will find your way easily. Back to Top

Is it possible to change my personal information in my NETeller account?
Yes it is! Just navigate to "Edit account" and change your personal info to your hearts content. Back to Top

I made a transfer to a merchant but it's still pending- why?

Take note that some NETeller merchants do not work around the clock - actually large percentage of the active merchants work regular working hours and will reply only within their business working hours frame. If a considerable time passes and you still have'nt got some sort of reply - either contact the merchant by mail or phone - or retrieve your action. Back to Top

I tried to make a withdrawal and it was declined..

In case you deposited an amount of $100.00 using your credit card- you need to withdraw $100.00 back to your credit card. Kapish? Back to Top

6.Why did NETeller decline my credit card?

In case NETeller declined your card it's up to you to contact your bank and sort it out. It's the bank that may have put any kind of restrictions on your credit card. Back to Top